Terms and Conditions
By placing an order with Boddy Printers you are accepting our terms and conditions.
Please make sure any attached proof copies are checked thoroughly for spelling errors, number errors, or errors in design and layout. Any mistakes in text or images untraced before printing will be your responsibility and there will be a charge for re-printing.
Price Variation - Prices shown on this website are based on Boddy Printers current prices and are subject to change at anytime without notice.
Colour Variation - There will be a difference in colour between litho and digitally printed work. In spite of the most modern printing machines, there may be slight colour deviations. The print result is dependent on very many factors, including the character of the paper of individual manufacturers e.g. the degree of whiteness, the grain direction and/or whether it is gloss or matt; climatic conditions at the printing site, such as temperature and air humidity. Should colour deviations within the tolerance range arise for reasons of this sort, then due to the way our system works – the fullest use to capacity of our forms and machines – this will not constitute a reason for complaint.
Completion - We will always attempt to complete your product when agreed.
Artwork - Our artwork service includes 1 low resolution JPG / PDF proof copy before printing, we will then make alterations to this sample until you are happy with the artwork. Further artwork samples are available at an addition cost. We do not supply finished artwork in high resolution PDF format.
Bleed - Please add an additional 3mm bleed area to all artwork which bleeds off the cutting area.
"Working days" means Monday to Friday, excluding Bank or other Public Holidays.
We guarantee that the Goods will correspond to the description given to customer via the Website and/or over the phone.
All products we print/produce/sell are custom made and it is not practical to publish detailed specifications of all the products.
All images, descriptive matter, specifications and advertising are for the sole purpose of giving an approximate description of the goods.
We are pleased to accept cash or cheques.
When paying by Cheque please allow additional 5 working days for handling and clearing process. Once we receive clear funds on our account we start the process.
We only accept GBP (Sterling) payments. You must be over 18 years of age to place an order.
Every order needs to be paid for at the time it's placed.
If the order remains unpaid for 10 working days it will be automatically deleted.
You can supply us with artwork in following ways:
- Send by an e-mail to [email protected] (Customers are required to include the order reference number). Each email cannot be bigger than 10MB otherwise it will be rejected by our spam filters;
- saved on CD/DVD and posted to us, please include the order reference number if applicable.
Upon sight of artwork and at its sole discretion, Boddy Printers reserves the right to decline to print any item it deems to be inappropriate. Any payments made for work rejected by reason of this clause will be refunded in full.
We do not return any media sent to us containing artwork so please remember to send us copies that you don't need returning or please enclose SAE (Self-addressed envelope).
We will do our best to match colours as they appear on digital proof although we are not liable for the final colours appearance. Slight differences (up to 20% in CMYK value) in colour may occur and we cannot take responsibility for that.
Goods may be completed in instalments unless otherwise agreed.
You must examine all Goods at the time of collection.
We do our best to complete all orders within estimated time but it is possible that order may be delayed due to: error in printing or at the finishing stage or damage in packing.
By placing an order with Us you are aware of the fact that it may happen and you may need to wait untill order is re-printed - that usually takes half a time of standard turnaround.
You have a right to cancel an order as long as the print process has not started.
Cancellation fee is £10 and it covers admin charges, artwork verification and proof preparation. It is non refundable.
No liability can be accepted by us for errors, grammar, spelling or omissions made on artwork approved to print by customer.
If the completed order is damaged, or there is a misprint or any other error compared with Proof it is necessary to inform us about this fact within 10 days from collection.
We reserve a right to ask you for samples of completed goods before we could offer any help. If on sight of samples we decide it's our fault we could offer re-print, partial refund or full refund depending on the error.
We do our best to avoid such a mistakes but they may happen and as long as the Goods are useable we won't offer free re-print or full refund.
Claims received later than 10 after delivery day might be rejected.
All sales are final since we customise each order according to your request. We do not offer refunds or credit notes, but if we verify that we made an error, we will re-print your order.
Proofs prior to payment received.
In the event that we produce proofs for you before receiving payment for the job and you then decide not to go ahead with the printing order, a charge will be made for time spend producing your proofs at a rate of £15.00 per hour. To give an example of these charges -
A5 double sided flyer - full colour. Approximate studio time - 4 hours plus alterations and amendments.
Copyright
The Customer shall be responsible for obtaining all necessary authorities and consents to reproduce (non-exhaustively) artwork, photographs, copyright text and the like (“Materials”) prior to instructing Us to reproduce the same. The Customer shall indemnify and hold us blameless against all demands, actions, costs, expenses (including but not limited to legal costs and disbursements), losses and damages arising from or suffered or incurred by reason of any claim (including but not limited to the defence of such claim) that that the reproduction of the materials by us infringes the intellectual property or other rights of any third party or misuses the confidential information of a third party.
All Design Work commissioned or ordered by the Customer and originated by Us shall, as to its material elements and as to the copyright or design right in relation to it, belong to Boddy Printers..
The Customer shall not have any right to reproduce or authorise any other person to reproduce any such design work in whole or in part or do any act which would, in the absence of written authorisation by Boddy Printers, infringe any copyright or design right which may subsist in relation to any such design Work.
These Terms and Conditions and all other express and implied terms of the contract shall be governed and construed in accordance with the laws of England and the parties agree to submit to the jurisdiction of the courts of England and Wales. Your Statutory Rights are not affected and we deliver an absolute No Prejudice practice when dealing with customer queries, returns, exchanges and refunds.